We’re committed to you

How Wilson Homes is responding

The current situation we all face is one of the most difficult most of us have ever encountered. There are valid concerns around COVID-19, uncertainty, rapidly changing environments and hosts of questions. We understand this completely, as we build homes for people, homes to enrich their lives, homes to create cherished moments and homes to enjoy everyday.

We want to ensure you feel comfortable that the whole team at Wilson are rising to this challenge. We remain steadfast in our commitment and determination to build a quality home that you'll love, and to guide and support you through your build journey, all while ensuring the health and well being of you, our trades and staff.

When it comes to building, that's what we are doing.

For all existing customers, we're onsite building your new home. If you're considering building and not sure if now is the right time, we're here to work with you. Our Building and Design Consultants are here to give you the confidence to build the home and future you've always wanted.

There are many elements that we have taken into consideration and activated, so regardless of where you are in your building journey, we are committed to building a brighter future for you.

We will continue to adapt to the changing circumstance and continue to make you aware of the initiatives and protective measures in place.

These include:

• Display Home walkthroughs by appointment only. These exclusive tours will adhere to the preventive hygiene measures we have adopted, including social distancing. While we won't shake your hand at this time, we provide plenty of insights, inspiration and information, all delivered with a smile.
• Our MyChoice Design Studios remain open in all locations, and they are welcoming customers by appointment and we have adjusted our process to adhere to strict social distancing protocols and increased preventative measures.
• Our office staff are there to help via phone or email; we are however, restricting access to these locations where possible.
• Our Construction team remains committed to building our customers’ homes, they are continuing to supervise and manage all jobs on site.
• Our trades are onsite and building homes, we have made adjustments to limit one trade to site at any given time with a maximum of 6 people working in the one location.
• Our teams are continuing to work towards building brighter futures. They are overseeing and completing the payment of deposits, working through the pre-construction phase, working with councils, drawing plans and finalising contracts to enable our customers jobs to move into the construction pipeline in readiness and move to site as seamlessly and efficiently as possible. 
• Our suppliers and trades have indicated that we will have the materials and manpower to continue to build and complete homes now underway. We are in constant contact with them as work through this challenging period.